Privacy Policy
Last updated: 21 July 2026
Midlands Community Hub CIC ("we", "us", "our") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and the choices you have. By using our website you agree to this policy.
Who we are
Midlands Community Hub CIC, 98 Bordesley Green, Birmingham, B9 4TS. You can contact us at enquiries@community-plaza.co.uk or 07955 555585.
Information we collect
- Contact information you provide via forms, email or phone (name, email, phone, message).
- Donation information processed by our payment providers — we do not store card details.
- Technical information such as IP address, browser type and pages visited, collected through cookies and analytics.
How we use your information
- To respond to enquiries and provide our services.
- To process donations and send acknowledgements.
- To improve our website and understand how visitors use it.
- To comply with legal and regulatory obligations.
Lawful basis
We process personal data under the UK GDPR on the basis of your consent, our legitimate interests in operating the charity, or to comply with a legal obligation.
Cookies
We use essential cookies to make our site work and optional analytics cookies to help us improve. You can accept or decline optional cookies via the banner shown on your first visit, and you can clear your browser storage at any time to be asked again.
Sharing your information
We do not sell your personal data. We share information only with trusted service providers (e.g. email, payment and hosting providers) who help us operate the site, and where required by law.
Data retention
We keep personal data only for as long as necessary for the purposes described above, or as required by law.
Your rights
Under UK data protection law you have the right to access, correct, delete or restrict processing of your personal data, and to object to processing or withdraw consent. To exercise any of these rights please contact us at enquiries@community-plaza.co.uk. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).
Changes to this policy
We may update this policy from time to time. The "last updated" date above shows when it was most recently revised.
